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MAIA Privacy Policy

Effective date: October 10, 2024

Last updated: October 10, 2024

Singularity Research Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MAIA, our AI-powered music processing services (the "Services"). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal data:

  • a. Personal Information

    • Contact Information: Name, email address, phone number, and mailing address.

    Account Information: Username, password, and preferences related to your account.

  • b. Usage Data

    • Technical Data: IP address, browser type, operating system, device identifiers, and service interaction data (e.g., logs, time spent on pages, navigation paths).

  • c. Payment Information

    • Transaction Data: Payment information and transaction records (e.g., credit card details), if applicable.

  • d. Other Data

    • User Feedback: Comments, reviews, or feedback you provide to us.

2. How We Use Your Data

    We may use your personal data for the following purposes:

  • To Provide and Maintain Services: Using your information to process your requests, process audio files, and provide relevant AI music services.
  • To Improve Our Services: Analyzing usage patterns and audio data to improve our algorithms and services.
  • Communication: Sending service updates, technical notices, or promotional information, if you've opted in.
  • Legal Compliance: To comply with legal obligations, such as responding to government requests or ensuring GDPR compliance.

3. Legal Basis for Processing

    We rely on several legal bases to process your personal data, including:

  • Consent: Where you have provided your explicit consent for specific uses of your data (e.g., marketing).
  • Contractual Necessity: Where the data is necessary for the performance of a contract (e.g., delivering the service).
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as service improvement and fraud prevention.
  • Legal Obligations: Where processing is necessary for compliance with legal or regulatory obligations.

4. Data Sharing & Disclosure

    We do not sell or rent your personal data. We may share your personal data with third parties under the following circumstances:

  • Service Providers: Third-party vendors that assist with the operation of our services (e.g., payment processors, cloud storage).
  • Business Transfers: In connection with any merger, sale, or acquisition of company assets.
  • Legal Compliance: Where required by law, to enforce our terms, or to protect our rights and safety.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Audio files uploaded to our service will be retained for the duration of processing and as outlined in your service agreement.

6. Your Rights

    Under GDPR and other applicable privacy laws, you have the following rights:

  • Access: The right to access and request a copy of your personal data.
  • Rectification: The right to correct any inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your data ("right to be forgotten").
  • Restriction: The right to restrict how we process your data.
  • Portability: The right to request the transfer of your data to another organization.
  • Objection: The right to object to certain processing, such as direct marketing.
  • Withdraw Consent: The right to withdraw consent at any time, where processing is based on consent.

    • To exercise any of these rights, please contact us at admin@singularityresearch.org

7. Data Security

We implement appropriate technical and organizational measures to secure your personal data and prevent unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

If you are located in the European Economic Area (EEA), we may transfer your personal data to countries outside of the EEA, where necessary, to provide our services. We ensure that any such transfers comply with applicable data protection laws by implementing adequate safeguards.

9. Cookies & Tracking Technologies

We may use cookies and other tracking technologies to enhance your user experience and analyze usage patterns. You can manage your cookie preferences in your browser settings or through our Cookie Management tool.

10. Children's Privacy

Our services are not directed at children under 16 years old, and we do not knowingly collect personal data from minors without parental consent. If you believe we have collected data from a child, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the "Last Updated" date reflecting the latest version. We encourage you to review the policy periodically for any updates.

12. Contact Us

    If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

  • Singularity Research Inc.
  • Phone: +1 (778) 318-8406
  • Email: admin@singularityresearch.org